Shipping & Delivery

£5.45 or free for orders over £100. Despatch times are usually within 2-5 working days of placing your order, although at busy times this may be longer. We will email once your order has been dispatched.

£6.95 | Order cut off 3pm (excluding weekends). Orders placed on Friday for Next Day delivery will arrive on a Monday. Excludes the following locations: Scottish Highlands & Islands, Isle of Wight, Isle of Man, Northern Ireland

Please note, international orders may be subject to additional duty and import charges on arrival to the destination country. The USA are now charging tariffs for all orders, these will have to be paid before you can receive your goods. 

Once we have sent the item we will not be liable to pay any customs charges incurred. 

Whilst we have tried our upmost to ensure that our shipping charges are accurate online, there may be times that the shipping costs are higher than we have quoted for due to the weight of the parcel. In this instance, we reserve the right to cancel the order if not enough monies have been paid.

If you are returning larger goods from outside the UK or the fees aren't paid and this gets returned to us, you will be responsible to pay for any charges incurred in getting the goods back to us. 

Lastly, if you would like to place an order and your country isn't on the drop-down list, please contact sales@daisysnow.co.uk with your address and the order details, we can then get a personalised quote for you.

XSmall furniture will be sent with the courier APC. Despatch times are usually within 2-5 working days of placing your order, although at busy times this may be longer. We will send you an email once your order has been dispatched and then APC aim to deliver on a next working day basis.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Domestic Distribution deliver our furniture orders and offer a two-man delivery service. They will carry each item into the room of your choice. Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this.

Domestic Distribution deliver our furniture orders and offer a two-man delivery service. They will carry each item into the room of your choice. Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this.

Our large pieces are heavy, therefore we strongly advise that you arrange for two additional people who can lift, to be on site to assist at the time of delivery. Due to the size and weight of this piece of furniture, we can only guarantee that the item will get delivered into your property. While every effort will be made to put the item into your room of choice, they are not obliged to move anything to a place that they deem could put themselves at risk (i.e upstairs).

Please be aware when ordering that it is your responsibility to check that the item will fit and to make sure access is appropriate. Any return costs payable are to be covered by the buyer. 

Deliveries are Monday to Friday between 9am-5pm. Domestic Distribution will contact you by either email or text to arrange the delivery with you. Please ensure you provide a telephone number when you checkout to avoid delays in delivery.

Prices are for mainland UK. If you are outside of the UK, please contact us for a delivery quote before ordering.

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering.

Please note if you require a Saturday delivery this will incur an extra charge of £50. Please contact the sales team on 01271 858649 or email at sales@daisysnow.co.uk if you wish to arrange this

Domestic Distribution can deliver on a Saturday, this will incur an extra charge of £50. Please contact our sales team to discuss this

Please let us know if you wish to delay the despatch of your order within 24 hours of ordering. We are more than happy to hold your order until a time convenient to you

If the item arrives damaged please contact us whilst the courier is still present. If our office is closed and the item needs significant work please ask the courier to take this back to us

Please contact us to arrange the return. You will be liable for the delivery and return charge. The return charge will be the same as the original delivery charge plus 50%

It is the buyer’s responsibility to measure all access points when ordering furniture to ensure that the item will fit through doors and any narrow areas. Refused furniture deliveries will incur a return charge the same as the original delivery charge

There will be a re-delivery charge if a scheduled delivery is missed, (thus failed). The re-delivery charge is the same as the original delivery charge.

Please let us know as soon as possible if you need to cancel your order. If this hasn’t been collected by the courier we can cancel and fully refund your order. If cancellation occurs after our courier has collected you will be liable for the delivery charge and an additional 50% of this

Yes the courier will unpack your order and take away the packaging. We always advise requesting this so you can check the item has arrived safely. You can then sign their Proof of Delivery form to say this has arrived safely

Specific days can be chosen subject to postcode, there will be an additional charge of £30 for this. Please contact sales@daisysnow.co.uk to request this

If assembly is required (ie for a bed) assembly is charged at £90 an hour for full assembly or £45 for a maximum of 30 minutes

You will receive an estimated 3 hour time slot the evening prior to your delivery, which is subject to change on the day

Please contact the courier immediately if you need to change your delivery date. There will be a re-delivery charge (same as original delivery charge) if a confirmed delivery date is cancelled with under 48 hours notice. Please note, there is a 12pm cut off 48 hours prior to the delivery date.

We may be able to offer a 2-4 day pallet delivery, this will be delivered kerbside. Please contact sales@daisysnow.co.uk for a quote.

If an item is down as hand delivery, it means it either will need to be hand delivered by ourselves or delivered with a 4 man courier due to the size and weight of the piece. There is a minimum £300 charge towards this delivery unless you are very local to us, but please get in touch at sales@daisysnow.co.uk with your address to get an exact quote.