You may return any unused goods in their original packaging within 28 days of the date of delivery. It is your responsibility to take care of the products and ensure they are packaged and returned to us safely and in a saleable condition.
Our return address is Daisy Snow, Hill Farm, Huntshaw, Torrington, EX38 7HQ.
Please note, we are unable to refund the original shipping amount paid to send the order.
Returns are at the customers expense, except in instances where an item arrives damaged or incorrect. In these instances please notify us within 48 hours. You can contact us by email sales@daisysnow.co.uk or telephone on 01271 858649 and if possible please include photos.
Return Options
Standard Sized Items
You can return items using a courier of your choice, or our Royal Mail/DPD returns link (£5.00 charge deducted from your return). If you would like to be sent the link please email sales@daisysnow.co.uk or call us on 01271 858649.
Furniture
Please contact us to arrange the return. You will be liable for the delivery and return charge. The return charge will be the same as the original delivery charge plus 50%
